Privacy Policy

Your privacy is important to Kraken Concrete Coatings. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By using our website and services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, address, phone number, and email address.
  • Project Information: Details about your concrete coating project, including location, size, and specific requirements.
  • Payment Information: Credit card details or other payment information necessary to process transactions.
  • Website Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and time spent on the site.
  • Communications: Records of your communications with us, including emails, phone calls, and contact form submissions.

2. How We Collect Information

We collect information in the following ways:

  • Directly from You: When you provide information through our website, contact forms, phone calls, or email.
  • Automatically: Through cookies and other tracking technologies when you use our website.
  • Third Parties: We may receive information from third-party service providers, such as payment processors and analytics providers.

3. How We Use Your Information

We use your personal information for the following purposes:

  • Providing Services: To provide and manage our concrete coating services, including project planning, execution, and customer support.
  • Communication: To communicate with you about your project, provide updates, and respond to inquiries.
  • Payment Processing: To process payments for our services.
  • Website Improvement: To analyze website usage data and improve the functionality and user experience of our website.
  • Marketing: To send you promotional materials and updates about our services, with your consent where required by law.
  • Legal Compliance: To comply with legal obligations and protect our rights.

4. How We Share Your Information

We may share your personal information with the following parties:

  • Service Providers: Third-party service providers who assist us in providing our services, such as payment processors, analytics providers, and marketing agencies.
  • Business Partners: Trusted business partners who offer complementary services that may be of interest to you.
  • Legal Authorities: When required by law or to protect our rights, we may disclose your information to legal authorities.

We do not sell your personal information to third parties.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption: Using encryption to protect sensitive data during transmission.
  • Secure Storage: Storing personal information on secure servers with limited access.
  • Access Controls: Implementing access controls to restrict access to personal information to authorized personnel.
  • Regular Audits: Conducting regular security audits to identify and address potential vulnerabilities.

Despite these measures, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information.

6. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your use of our website. Cookies are small data files stored on your device that help us improve your browsing experience. You can control the use of cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

7. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access the personal information we hold about you.
  • Correction: You have the right to correct any inaccurate or incomplete personal information.
  • Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
  • Objection: You have the right to object to the processing of your personal information for marketing purposes.
  • Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact information provided below.

8. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have collected personal information from a child under 13, please contact us immediately, and we will take steps to delete the information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on our website and update the effective date. Your continued use of our website and services after the changes are posted constitutes your acceptance of the revised policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:

Kraken Concrete Coatings
Emanuel Pereira Montes
(406) 223-9149
krakencoatingsllc@gmail.com
Bozeman, Montana